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Service and Terms


Welcome to BrilliantOutdoors.com, where we present to you a great variety of Outdoor Lighting that will look phenomenal in any exterior setting. We suppy both modern and traditional styles, as well as stylish fusion designs in our transitional category.

BrilliantOutdoors is located at 11022 Santa Monica Blvd. Suite # 410 Los Angeles, CA 90025 Tel: 1-877-LAMPS-99

You can also contact us by e-mail at info@Brilliantoutdooors.com

Shipping Rates: Purchases of $99 and over are qualified for free shipping. Purchases of less than $99 are charged a flat rate of $14.99. All ground shipping usually ships out of the manufacturer's warehouse in 3 to 7 business days via UPS or FedEx to the 48 contiguous states. Please contact us for priority shipping rates such as 2nd Day, 3-Day, or Next Day Air to the Lower 48 Contiguous U.S. States, as well as Alaska, Hawaii, and Puerto Rico.

Return Policy: We have a 30 day return policy after product leaves the wherehouse. As of 1/23/13, we will not charge restocking fees for customer returns, except for Hubbardton Forge products, which there will be a 25% restocking fee. We will issue an RGA # from the manufacturer which usually takes about 7 to 10 business days. Once the item has been received by the manufacturer and inspected, your full money will be refunded minus the shipping cost that was originally charged by the manufacturer to the customer's destination. If the customer simply does not like their fixture, they are liable to ship it back to the manufacturer. Items arrived damaged will be picked up and replaced at our expense. If an item arrives with missing parts, please contact us immediately for what is missing. Orders from $2,500 or more are not returnable if they are not defective. We have a 1 year warranty on our fixtures.

No Sales Tax for orders shipped to any state: We even pay your California Sales Tax. By California law, we are to charge sales tax (9.00% of your purchase) if your delivery address is in California, but as of 7/15/2014, we pay for your CA sales tax. Due to manufacturer restrictions, Hubbardton Forge is exempt from this promotion.

Payments: We accept American Express, Discover, Visa, Master Card, and payment via PayPal. Personal and company checks are accepted as well. Your card or PayPal will be charged once the order has been sent to the manufacturer, for it to be shipped. You will be notified of any backordered items via phone or e-mail after your order is placed.

Please e-mail or call us at 1-877-526-7799 (9 A.M - 5 P.M PST) regarding any questions you may have about any of our products. Thank you for visiting BrilliantOutdoors.com




FEATURED BRANDS
Kichler
Troy
Feiss
Hinkley
CSL
Besa
Access
Quoizel
Corbett
Elk
Kalco
Hudson Valley
Maxim
Arroyo Craftsman
Hubbardton Forge
PLC
Forecast
Artcraft
Trans Globe
Fine Art Lamps
Kenroy Home
Designers Fountain
Craftmade
Z-Lite
Capital
LBL Lighting
Tech
Vaxcel
Livex
Savoy House



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